Assistant RV Resort Manager

  • Ensures customers/residents receive a high level of service consistent with Sun s Customer Service philosophy.
  • Responds to guest and resident inquiries.
  • Works with the RV Resort Manager and marketing department to increase reservations and occupancy and further promote the Sun RV Resorts brand.
  • Assists with handling and resolving guest and resident complaints.
  • Assists with coordinating team member selection, training, scheduling and development for resort staff and ensures all team members comply with appropriate policies and operational procedures.
  • Collaborates with RV Resort Manager and Regional Vice President (RVP) to quickly and effectively address issues which would adversely affect the operation of the resort or guest satisfaction.
  • Enforces resort rules and standards.
  • Assists with monitoring monthly operating budgets and preparing monthly explanation of P&L variances.
  • Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations.
  • Assists RV Resort Manager and RVP with preparation of annual operating budget as needed.
  • Markets park models, pre-owned and brokered homes for sale in the resort as well as prepares documents to list and sell homes.
  • Provides data to assist in capital expenditure and expansion budget needs to RV Resort Manager and/or RVP.

    • High School Diploma or GED
    • Minimum of 1 year experience in the property/resort management industry
    • Previous sales & leasing experience, preferred
    • Demonstrated leadership abilities
    • Excellent verbal and written communication skills
    • Strong organizational and negotiation skills
    • Knowledge of basic accounting principles
    • Ability to thrive in a fast-paced environment
    • Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
    • Basic computer proficiency including email, internet and Microsoft Office Suite; experience using Yardi and/or RMS, a plus
    • Flexibility to respond to resort needs during non-business hours

    Don't Be Fooled

    The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.