Senior Underwriter, Financial Lines

Role Purpose
The primary purpose of this role is to assist in the development and accomplishment of goals established for profit, growth, service and producer relations for all classes of business. Contributes to staff development by serving as a technical resource and higher level of underwriting authority for less experienced members of department / trainees.
Major duties/responsibilities are detailed in the individual's annual goals. The goals may include items such as:
Achievement of the Personal Premium Budget
Underwriting Process / Analysis
Follows established guidelines and within the scope of delegated authority, determines acceptability of new lines and renewals.
Utilises appropriate endorsements and applies adequate pricing structure.
Consults with manager on risks exceeding delegated authority.
Maintains awareness of claim activity with assigned book and communicates with adjusters as needed.
Monitors underwriting results and premium and loss trends.
Oversees underwriting judgement and authority of less experienced members of staff.
Analyses and monitors quality, volume and mix of business for assigned producers.
Reviews performance reports, inforce accounts, and makes quality-control recommendations.
Visits producers and insureds alone and with senior staff in order to communicate department philosophy and increase market share.
Increase producers awareness of appetite, products and advantages through product presentations.
Participates in joint travel with members of other underwriting departments. When appropriate, participates in department presentations to prospective producers.
Establishes and maintains travel program with less experienced staff in order to assist in development of marketing techniques.
Active participation in business development activities, including drafting and distribution of market letters to key producers.
Adheres to established department service goals, anticipates and responds to needs of producers, identifies and reports deficiencies and suggests changes for improvements.
Utilises statistical reports to monitor service goals, observes service goals of less experienced members of staff and makes constructive suggestions for improvement.
Team Development
Contributes to training and development of underwriting trainees and less experienced members of staff, including communication of department underwriting approach, review of forms, coverage, endorsements and risks within scope of delegated authority.
Maintains open communication with internal departments on risks, coverage's, exposures, service problems and losses.
Assists the department manager with expense management and profit modelling.
Negotiates commissions and assists in premium collection problems for assigned producers.
Takes all practical measures to insure that the workplace is safe and without risk to health.
Completes any other projects as required by the Practice Leader or Regional Manager
Experience & Qualifications Required
Degree qualified
Working knowledge of financial institutions sector and or knowledge of financial lines insurance.
High degree of technical underwriting ability; oral and written communication, negotiation and presentation skills
Demonstrated supervisory and leadership skills
Typical experience level of 5 years
Performance is measured as detailed in the individual's annual goals. General areas of performance covered by the individual's annual goals are:
Internal process
External customer
People management
Specific performance measures may include:
Achievement of underwriting profit for assigned producers, measured against previous years, planned objectives, quality of underwriting analysis, and application of sound pricing principles (determined by results of assigned producers, file documentation, claims activity).
Business Development Objectives
Attainment of specific growth goals and development of assigned producers, measured by inforce policy count, mix of business, renewal retention rate, new business and premium volume as measured against planned goals.
Improvement of hit ratio in areas or with brokers previously considered marginal.
Feedback from producers on usefulness of/response to market letters.
Extent to which department policies/procedures have been followed, attention to detail, workflow, time management, file documentation, organisation.
Achievement of service standards and travel program goals.
Improvement of Skills
Extent to which participation in and contribution to department, branch and national training and education courses has aided development of individual technical and non-technical skills.
Personnel Development
Extent to which professional underwriting staff and trainees have been satisfactorily trained for increased underwriting responsibility and/or promotion.

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